Effective Date: July 1, 2024

The Alameda County Office of Education (ACOE) ("we," "us," or "our") is committed to protecting the privacy of visitors to our website ("Site"). This Privacy Policy describes how we collect, use, share, and protect information obtained from users of our Site. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you personally, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms, registrations, or other interactions with the Site.
• Usage Data: Information about how you use the Site, such as your IP address, browser type, pages visited, and the date and time of your visit. This information is collected through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver the services and information you request from us.
• To Improve Our Site: To analyze usage data and improve the functionality and content of our Site.
• To Communicate with You: To respond to your inquiries and send you updates or information related to our services.
• For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files placed on your device that help us understand how you use the Site and improve your experience. You can control the use of cookies through your browser settings.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating the Site and providing our services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

8. Your Rights and Choices

You have the right to access, update, and delete your personal information. You may also opt-out of receiving communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Alameda County Office of Education
313 West Winton Avenue
Hayward, CA 94544